Rosslare Europort Operatives

Location: Rosslare, Co Wexford

Salary €35,149.61 per annum and 39hrs per week

Iarnród Éireann is seeking applications from suitably qualified candidates for the position of Rosslare Europort Operatives.  The successful candidates will provide operational and customer services to the shipping companies operating from the terminal at Rosslare Europort.

Key responsibilities

• Assist in the safe and efficient loading and discharge of passengers and freight travelling on ferry services to and from the port.
• Assist with customer queries and processing of bookings.
• Mooring and un-mooring of vessels calling to the port.
• Passenger vehicle and freight vehicle marshalling within the Port.
• Provide ticket validation and guidance to passengers.
• General maintenance duties to maintain port facilities.
• Control of access to and from the port.
• Discharging of trade Vehicles and un-accompanied units from vessels.
• Loading and discharging of unaccompanied Freight trailers using tug master tractors.
• General operations and customer issues.

Please note that the above list is not exhaustive. A full job description can be requested from HR Shared Services.

Requirements and Skills

Essential Requirements

• The successful candidate should have good administration and computer skills, verbal and numerical reasoning skills and the ability to work in a team  
• The successful candidate should demonstrate good safety awareness skills and concern for safety.
• For passenger operations, there is a need to have good customer service skills and interpersonal skills and enjoy working with people. 
• The successful candidate will be expected to work flexible working hours

Desirable Requirements

• Full, clean driving License, H.G.V. License, or previous experience operating port machinery.
• Previous experience in a customer service role.

What we offer:

• Competitive salary starting at €35,149.61 per annum (10 year scale up to €45,946.58)
• Employer Contribution to a Defined Benefit Pension Scheme*
• Free and Discounted staff travel privileges, including family members
• Employer Contribution to Group Income protection Scheme*
• Death in Service Benefit (as part of Pension Scheme) *
• Employer Subsidised GP Scheme*
• Employee Assistance Program
• Cycle to Work Scheme
• Health & Wellbeing Programmes
• Work Life Balance Initiatives
• Career & Educational Development
• Incremental Annual Leave starting at 20 days up to 23 days

(*subject to appointment to regular status)

Recruitment Process

If you are interested in applying for this role, please send your CV along with a cover letter to: rosslare.europortcareers@irishrail.ie 

At Iarnród Éireann Irish Rail we are committed to embedding diversity and inclusion in all that we do.  This starts with how we recruit people. It is important to us that all individuals feel welcome to join our organisation and we take great care to ensure an even playing field for all.

We will strive to provide reasonable accommodation to all candidates where required and requested.

We are an equal opportunities employer and do not discriminate against any employee or applicant for employment because of race, ethnicity, sex, age, religion, sexual orientation, gender identity and/or expression or disability.